4 – Cushion exchange.
We do offer a cushion exchange if you feel they are not right for you. Just give me a call or email to discuss this further Chesterfield Sofa.
5 – 28-day comfort trial.
Finally, to really put your mind at ease and to allow you to try a beautiful new S.W. James Chesterfield in the comfort of your own home, we offer a 28 day trial period. In this time you can sit, pounder and decide for yourself if your Chesterfield is right for you. All we ask is if you want to return your Chesterfield sofa you help us pay for the return shipment. We will then send your money back to you.
Much like our commitment to good old-fashioned furniture making, we work hard to deliver an old school customer service experience to match. It’s for this reason that we have only five-star reviews on Trustpilot. We want the buying process to be as relaxing as sitting in an S.W. James.
Your S.W. James is a staple piece of furniture that will stick with you and develop beautifully over time, taking on a life of its own.
An S.W. James will become a true member of your family, Chesterfield Sofa which one day we hope you’ll pass on to the next generation for them to enjoy.
