Privacy policy
Privacy policy of www.designersofas4u.co.uk
This Privacy Policy explains how Designer Sofas For You Limited ("we," "us," or "our") collects, uses, and protects your personal data when you use our website www.designersofas4u.co.uk ("Site"). This Privacy Policy applies solely to the information collected on this Site. If you leave our Site and visit other websites, please review their privacy policies. By continuing to use this Site, you consent to the practices described in this policy.
Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact Information: Such as your name, address, email address, and telephone number, which you provide when you submit an inquiry, request a service, or place an order.
- Transaction Information: Information relating to the products you purchase or services you request from us, such as payment details.
- Technical Data: Information automatically collected when you visit our Site, such as your IP address, browser type, operating system, and referral website.
- Cookies: Information gathered through cookies and similar technologies (please see our Cookie Policy for more details).
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: Where you have given explicit consent for us to process your personal data for specific purposes (e.g., marketing communications).
- Contractual Necessity: To fulfill contractual obligations when you purchase products or request services from us.
- Legitimate Interests: For purposes related to our legitimate business interests, such as improving our services or marketing relevant products, provided that your interests and rights do not override these interests.
- Compliance with Legal Obligations: When we are required to process your data to comply with a legal or regulatory obligation.
How We Use Your Personal Data
We use the personal data we collect for the following purposes:
- To respond to your inquiries or fulfill your requests.
- To process and deliver your orders, including sending notifications about the status of your orders.
- To send you marketing communications, including promotional emails, if you have provided your consent.
- To improve our website’s functionality and user experience through the use of cookies.
- To comply with legal obligations or enforce our legal rights.
Sharing Your Personal Data
We do not sell your personal data. However, we may share your data with third parties in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, delivery companies). These service providers will only process your personal data under our instructions and will be required to adhere to strict data protection standards.
- Affiliates: We may share your data with our affiliates for the purposes mentioned in this policy.
- Legal Obligations: If required by law, regulation, or legal process, we may disclose your data to government authorities or other third parties.
We ensure that all third parties who process your personal data comply with data protection laws and implement appropriate security measures.
International Data Transfers
Your personal data may be transferred outside the UK or European Economic Area (EEA) if necessary to provide our services. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions, in compliance with UK data protection laws.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
Security of Your Personal Data
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure servers. However, please be aware that no data transmission over the Internet can be guaranteed to be completely secure.
Your Rights Under UK-GDPR
Under UK data protection laws, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data, provided there are no overriding legal grounds for its continued retention.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience and to help us improve the Site’s functionality. For more detailed information about the cookies we use and your choices regarding cookies, please see our [Cookie Policy].
Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without appropriate consent from a parent or guardian. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. The updated policy will be effective from the date of publication.
Contact Information
If you have any questions, concerns, or requests regarding your personal data, or if you wish to exercise your rights, please contact us at:
Data Protection Officer
Designer Sofas For You Limited
Email: info@designersofas4u.co.uk
Phone: 01254 268590
Address: Chesterfield House, Forrest St, Blackburn, Lancashire, BB1 3BB.